Welcome to Pattaya Airline Co., Ltd (“Pattaya”, “we”, “us”, or “our”).
We value your privacy and are committed to safeguarding your personal information.
This Privacy Policy explains how we collect, use, store, and protect personal data when you access or interact with our website, services, and online training platforms, regardless of your location.
This policy also outlines your rights in relation to your personal data and how applicable data protection laws apply to you.
This Privacy Policy is intended to provide clear information about how Pattaya Airline Co., Ltd collects and processes personal data through your use of our website and services. This includes data you may provide when you:
Register for an account
Purchase or enquire about our products or services
Subscribe to communications or newsletters
Complete surveys or feedback forms
Contact us directly
Our services are not designed for children, and we do not knowingly collect personal data from individuals under the age of 16.
This Privacy Policy should be read together with any additional privacy or data notices we may provide at the point where personal data is collected. These notices complement this policy and do not override it.
Pattaya Airline Co., Ltd is the data controller responsible for your personal data for the purposes of applicable data protection laws.
If you have any questions about this Privacy Policy or how your personal data is handled, you may contact us using the details below.
Legal Entity Name: Pattaya Airline Co., Ltd
Registered Office / Contact Address: info@pattaya-training.com
You also have the right to raise a concern with your local data protection authority. We would, however, appreciate the opportunity to address your concerns directly before you contact a regulatory authority.
This Privacy Policy may be updated from time to time to reflect legal, technical, or operational changes. The most current version will always be available on our website.
It is important that the personal information we hold about you remains accurate and up to date. Please inform us if your details change during your relationship with us.
Our website may include links to external websites, services, or applications operated by third parties. We do not control these third parties and are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
Personal data refers to information that can identify an individual, either directly or indirectly.
Depending on how you interact with us, we may collect and process the following categories of data:
Such as your name, title, date of birth, username, or other identifying details.
Including email address, telephone number, billing address, and mailing address.
Payment and transaction details related to purchases made through our platform. (Payment processing is typically handled by secure third-party providers.)
Details of services or products purchased, order history, and related communications.
Including IP address, browser type, device information, operating system, time zone, and usage logs.
Account login details, preferences, feedback, survey responses, and training activity.
Data relating to how you use our website, learning platform, and services.
Your choices regarding receiving marketing communications from us or third parties.
We may also use aggregated or anonymised data for analytics, reporting, and business improvement purposes. This data does not identify individuals and is not treated as personal data under applicable laws.
We do not intentionally collect special categories of personal data (such as health, biometric, political, or religious information), nor do we collect information about criminal convictions.
Where personal data is required to provide a service or meet legal obligations, failure to supply such data may prevent us from delivering certain products or services. If this occurs, we will notify you accordingly.
We collect personal data through several methods, including:
You may provide personal data by:
Completing online forms
Creating an account
Communicating with us via email, phone, or post
Subscribing to services or communications
Providing feedback or participating in surveys
When you interact with our website, we may automatically collect technical data using cookies, server logs, and similar technologies. Further information is available in our Cookie Policy.
We may receive personal data from trusted third parties, such as:
Analytics and performance providers
Advertising and marketing platforms
Payment processing providers
Publicly available business or regulatory sources
We process personal data only where permitted by law. Common legal bases include:
Performance of a contract
Compliance with legal obligations
Legitimate business interests, provided these do not override your rights
Consent, where required
We do not generally rely on consent for routine data processing, except where legally required (such as certain marketing communications). You may withdraw consent at any time by contacting us.
Your personal data may be used to:
Provide and manage access to our services
Process transactions and payments
Manage user accounts and training records
Respond to enquiries and provide support
Improve our website, services, and user experience
Send service-related communications
Meet legal, regulatory, or compliance obligations
Where more than one legal basis applies, we may rely on multiple grounds depending on the specific processing activity.
If you have any questions about this Privacy Policy or how your data is handled, please contact us via the form available on our website.