These Terms and Conditions apply to any agreement between Pattaya Airline Co., Ltd (“Pattaya”, “we”, “us”, or “our”) and you (“you” or “the customer”) relating to the provision of our online aviation training courses and associated services.
Please read these Terms and Conditions carefully before purchasing or accessing any courses through our website. By completing a purchase or enrolling in a course, you confirm that you understand and agree to be bound by these Terms and Conditions. If you do not accept them, you will not be able to book or access our courses.
Pattaya Airline Co., Ltd is a legally registered company.
Registered office and contact details will be made available on our website.
You may contact us for general enquiries or formal notices via the contact information published on our website.
All courses provided by Pattaya are delivered electronically and consist of online training materials and related content.
Course images, previews, formats, layouts, and examples displayed on our website are provided for illustrative purposes only. While we make reasonable efforts to ensure accuracy, variations may occur depending on system compatibility, platform format, or content updates.
Support is provided via email during our standard business hours. While we aim to respond promptly outside these hours where possible, response times may vary.
All intellectual property rights in our courses, materials, content, and documentation are owned by Pattaya Airline Co., Ltd unless otherwise stated. You may not copy, distribute, reproduce, sublicense, or resell any part of our courses without our prior written permission.
Courses are licensed for internal use only by you or your organisation. Use of our materials for resale, redistribution, or commercial training delivery to third parties is strictly prohibited unless expressly agreed in writing.
Your access to and use of our website is governed by our Website Terms of Use and any applicable Acceptable Use Policy. These documents form part of your agreement with us and should be read carefully.
We process personal data in accordance with our Privacy Policy. By using our website or services, you confirm that you have read and understood our Privacy Policy.
Where applicable, data protection laws including the General Data Protection Regulation (GDPR), national implementing legislation, and any successor regulations will apply.
Both you and Pattaya agree to comply with all applicable data protection laws.
Where you provide personal data relating to third parties (for example, learners within your organisation), you confirm that you have the necessary authority and lawful basis to share that data with us and that we may process it for the purposes of providing training and related services.
Where applicable, both parties acknowledge that they may act as joint data controllers and agree to cooperate fully to ensure compliance with data protection obligations.
Our course selection and checkout process will guide you through placing an order. You will have the opportunity to review and amend your order before final submission.
After placing an order, you will receive an email confirming receipt. This confirmation does not constitute acceptance of your order.
A binding agreement is formed only when we issue a confirmation email providing access credentials or delivery confirmation for the purchased course(s).
If we are unable to supply a course due to availability issues, pricing errors, or other reasons, we will notify you and issue a full refund where payment has already been made.
We may update or revise these Terms and Conditions from time to time to reflect changes in law, regulation, or business operations.
The version in force at the time of your order will apply to that agreement. Where changes materially affect existing agreements, we will notify you where required.
All courses are delivered digitally. Access details will be provided to the email address supplied at checkout.
Delivery is considered complete once login credentials or access instructions are issued.
Delays caused by events beyond our reasonable control are addressed in Section 11.
Course prices are displayed on our website at the time of order. While we take reasonable steps to ensure pricing accuracy, errors may occur.
Prices may change from time to time but will not affect orders already placed.
Where applicable, prices include VAT or equivalent taxes at the prevailing rate. If tax rates change before delivery, adjustments may be applied unless payment has already been completed.
No physical delivery charges apply. Certain payment methods may incur processing fees, which will be clearly disclosed before purchase.
If a pricing error is identified after you place an order, we will contact you to confirm whether you wish to proceed at the correct price or cancel the order for a full refund.
Payments may be made using supported debit or credit cards and approved online payment processors. Bank transfer payments may be accepted by prior agreement.
Unless otherwise agreed, payment is required in advance. Access to courses will not be granted until payment obligations are satisfied.
For invoiced payments, fees are payable within 30 days of invoice date. We reserve the right to suspend access or withhold certificates where payments are overdue.
Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation.
To the fullest extent permitted by law, Pattaya shall not be liable for indirect, consequential, or economic losses including (but not limited to) loss of profits, data, business opportunity, or goodwill.
Our total liability arising out of or in connection with an agreement shall not exceed the total fees paid for the relevant course(s), except where higher liability is required by law or covered by insurance.
Courses are provided “as is” for training purposes only. We do not guarantee suitability for any specific operational, regulatory, or commercial requirement unless expressly agreed in writing.
We are not responsible for delays or failures caused by events beyond our reasonable control, including but not limited to natural disasters, system outages, third-party service failures, labour disputes, or public emergencies.
Where such an event occurs, performance obligations will be suspended for the duration of the event. If disruption continues for more than 30 days, you may request cancellation of the affected order.
All notices and communications under these Terms must be made in writing, including email.
Communications will be deemed received:
when delivered personally, upon delivery
when sent by post, two business days after dispatch
when sent by email, one business day after transmission
We may assign or transfer our rights and obligations under this agreement without affecting your rights.
You may not transfer your rights or obligations without our prior written consent.
No third party shall have rights to enforce these Terms.
If any provision is found unenforceable, the remaining provisions shall remain in effect.
Failure to enforce any right does not constitute a waiver of that right.
These Terms and Conditions and any dispute arising from them shall be governed by and interpreted in accordance with the laws of England and Wales.
The courts of England and Wales shall have exclusive jurisdiction over any dispute or claim.
If you are a consumer, you may have a statutory right to cancel your purchase within 14 days of receiving confirmation, provided course access has not begun.
Digital content that has already been accessed may not be eligible for cancellation or refund, except where required by law.
Nothing in these Terms limits your statutory rights under applicable consumer protection laws, including rights relating to digital content quality and description.